1. Supports shipping throughout the United States
Our products are shipped from our warehouse located at 151 E Pearl St, Owatonna, Minnesota.
At present, our online store is dedicated serves customers exclusively within the United States.
We have made this decision with the intention of delivering exceptional service and assistance to the US market, guaranteeing that our customers receive top-notch products and have an exceptional shopping experience.
2. Delivery within 11 business days
Our delivery time for orders is 6-11 business days.
Cartowhook.com operates during the following hours: Monday-Friday/10:00AM-10:00PM (CST).
Orders placed after 10:00 pm on Friday will be processed starting from 10:00 am on the following Monday.
The order processing time is 1-3 business days.
Please note that orders are not processed on weekends.
The shipping time for your order is 5-8 business days.
3. Support free shipping on orders over 60$
Free shipping by Standard Shipping on orders over $30.
For orders under $30, you’ll pay $3.88.
We kindly remind our valued customers that sales tax is the responsibility of the customer.
We appreciate your understanding and ongoing support in this matter.
4. About packaging
Our Car Tow Hook will be packed in double-layer carton with plastic pad, and all of our packaging is made from biodegradable materials and will not damage our environment.
5. About the sign-off
Please inspect the package for any damage before signing the delivery receipt.
If you receive the Car Tow Hook and notice any issues (such as broken, fractured, rusted, not firmly installed, etc.), please contact our customer service representative, Domenic Burries, by email at [email protected].
We will gladly help you with a free return. For more information, please refer to our Return Policy on our website.
If you have any questions about the content of this page, please contact our customer service staff Domenic Burries at [email protected] and we will resolve the issue for you within 1 business day.